Thanks Maria Alvaro for being a HLAC Hero! Your colleagues from Assisi Aged Care nominated you to receive recognition for going above and beyond to ensure residents had their emotional and mental support during the challenging past few months. Maria “often goes out of her way to ensure everyone is ok and always puts everyone else in front before of herself.” In every act of kindness Maria does, you can see it comes from the heart, and residents love her…
Today’s special SoupedUp shout out goes to Vanessa Monkcom from BlueCross The Boulevard. Vanessa is recognised as a HLAC Hero for delivering high standards of customer service for residents during their prolonged COVID-19 lockdown. Vanessa made sure residents were well cared for and also arranged unique experiences like ‘çard packs’ so residents could craft personalised cards to send to loved ones. But the caring didn’t just extend to residents. Vanessa mentored and supported all kitchen staff and was a source…
We’re recognising Marlene Field from Cardiff HammondCare At Home for being a HLAC Hero. This incredible community care worker walked over 6kms to visit a palliative client. Marlene’s car broke down on the way to visit her client and rather than cancelling the appointment, she set off on foot! Despite initially thinking it’s just around the corner, Marlene realised it was much further but still did not cancel and eventually arrived at the clients house 40 minutes later. During her…
Thanks Karen Boden for being a CHHW ALLSTAR! Your colleagues from Hatton Court Care Home nominated you to receive recognition for being an inspiration during COVID-19. Although suffering from her own anxiety and fear of contracting the illness, Karen continuously made sure vulnerable residents had a clean environment, clean clothing and always did so with a reassuring smile on her face. Since sharing her own experiences, she’s become the “equality champion and now educates the whole team on the importance…
Kudos to all of the catering staff at Hawkesbury Village. You’ve been recognised as 2020 HLAC Heroes for working diligently throughout many changes and challenges, and going above and beyond servicing the residents needs without expecting anything in return. Each of the staff members at Hawkesbury Village offered unique support and services to residents over the past few months, raising the bar when it comes to care and catering. Carmen Vella made clothing adjustments, completed alterations each night and returned…