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A big thanks to Sylwia Rachwal for being a CHHW ALLSTAR! You were dubbed an Allstar for keeping the care home safe and putting your job before yourself. With great leadership, Sylwia has kept the home a vibrant community during challenging times and always takes time out to help staff and residents. During the pandemic, Sylwia has worked many extra shifts to cover and when not at work, she is working from home. Not afraid to get her hands dirty,…

Congratulations to Sharon Levey from Uniting Agewell for being recognised as a 2020 HLAC Hero. Sharon was nominated for being a “trooper and a true leader in a difficult time”. Despite facing her own personal health issues having 2 discs fused in her neck, Sharon continued to work from home post the procedure. As the lifestyle manager across more than 20 sites in Victoria and Tasmania, Sharon had a busy job not only dealing with the stresses of COVID-19 but…

Today’s special Soupedup shout out goes to Donna Williams from Luson Eden Park. Donna is recognised as a HLAC Hero for her superior cleaning efforts. Since joining the Eden Park team, Donna and her team consulted with residents and created individual cleaning care plans, then asked them when and how they would like their room cleaned. Donna and her team spent time with each resident finding out their preferences and the feedback from the residents was very positive. Residents felt…

Thanks Maria Alvaro for being a HLAC Hero! Your colleagues from Assisi Aged Care nominated you to receive recognition for going above and beyond to ensure residents had their emotional and mental support during the challenging past few months. Maria “often goes out of her way to ensure everyone is ok and always puts everyone else in front before of herself.” In every act of kindness Maria does, you can see it comes from the heart, and residents love her…

Today’s special SoupedUp shout out goes to Vanessa Monkcom from BlueCross The Boulevard. Vanessa is recognised as a HLAC Hero for delivering high standards of customer service for residents during their prolonged COVID-19 lockdown. Vanessa made sure residents were well cared for and also arranged unique experiences like ‘çard packs’ so residents could craft personalised cards to send to loved ones. But the caring didn’t just extend to residents. Vanessa mentored and supported all kitchen staff and was a source…

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