Out with the old and in with the new standards
1 July 2019 marks the beginning of the new aged care quality standards. The standards support a new focus where personalised care, dignity and choice are at the forefront of every consumer interaction. The new standards centre around consumer dignity and choice personal and clinical care services and supports for daily living service environment feedback and complaints human resources organisational governance and ongoing assessment The new standards are accompanied by a statement to help judge whether a site meets…