30 Nov HLAC Heroes 2020 – Donna Williams
Today’s special Soupedup shout out goes to Donna Williams from Luson Eden Park. Donna is recognised as a HLAC Hero for her superior cleaning efforts.
Since joining the Eden Park team, Donna and her team consulted with residents and created individual cleaning care plans, then asked them when and how they would like their room cleaned.
Donna and her team spent time with each resident finding out their preferences and the feedback from the residents was very positive. Residents felt the cleaning team valued their choices.
Donna goes above and beyond for the residents in her area and the rapport she has with them is wonderful to see.
Thanks for being a HLAC Hero!
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