23 Nov HLAC Heroes 2020 – Vanessa Monkcom
Today’s special SoupedUp shout out goes to Vanessa Monkcom from BlueCross The Boulevard.
Vanessa is recognised as a HLAC Hero for delivering high standards of customer service for residents during their prolonged COVID-19 lockdown.
Vanessa made sure residents were well cared for and also arranged unique experiences like ‘çard packs’ so residents could craft personalised cards to send to loved ones.
But the caring didn’t just extend to residents. Vanessa mentored and supported all kitchen staff and was a source of positivity for the entire Boulevard team.
Thanks for being a HLAC Hero!
#HLAChero #HLACHeroes #agedcareheroes #thanksforcaring