Out with the old and in with the new standards

new aged care quality standards

Out with the old and in with the new standards

1 July 2019 marks the beginning of the new aged care quality standards. The standards support a new focus where personalised care, dignity and choice are at the forefront of every consumer interaction.

new aged care quality standards

The new standards centre around consumer dignity and choice

  1. personal and clinical care
  2. services and supports for daily living
  3. service environment
  4. feedback and complaints
  5. human resources
  6. organisational governance and
  7. ongoing assessment
 

The new standards are accompanied by a statement to help judge whether a site meets the standard’s objectives. More information on this can be found here or watch the video below.

With such a strong focus on individual care, there is also a corresponding onus on care providers to facilitate this efficiently and effectively. This is no mean feat as increasing choice will inevitably mean an increase in work and resources to provide for consumers’ many and varied preferences.

To put this challenge into context, let’s consider the dining experience

Residents spend, on average, 45 per cent of their day dining, making it vitally important to provide food that matches their cultural tastes and preferences.

For care providers, choice represents a paradigm shift away from an institutionalised food service to more of a true restaurant style service with à la carte menus, sophisticated billing systems, all while still catering for the complexity of individual diets and texture modified needs.

Some of the strain imposed by this expansion of options can be reduced by supplementing the kitchen with meal components from external suppliers, but for any effective change to be implemented, processes need be reviewed and streamlined for maximum efficiency.

To tackle this head on the best strategy is technology.

At SoupedUp Solutions we provide software to manage and coordinate the meal preferences of residents. We facilitate menu planning, upscaling and nutrition to provide residents a truly personalised dining experience. Our digital platform streamlines administrative processes so carers can spend more time caring about people, not paperwork.

You can view the full documentation as well as more in-depth video guides on the AACQA website https://www.agedcarequality.gov.au/



SoupedUp Training

Boost your catering care through our innovative training solution. Submit your details to view SoupedUp Training in action.

SoupedUp Catering

SoupedUp Catering Software supports the catering management of your care facility (care home) to deliver clinically appropriate, nutritious, safe, cost effective, resident focused restaurant-quality food to every resident simultaneously. It mitigates risk while meeting legislative and regulatory compliance.

Utilising the latest web development to ensure your set up costs are minimal, SoupedUp Catering provides the complete dietary and menu management of your residents. SoupedUp Catering allows management to control staff member access to different facilities (care homes), ideal for area or regional managers. The reports minimise administration time, improve efficiency, are iPad/tablet adaptable and ensure kitchens are accreditation and audit ready.

COMPANY DETAILS

FACILITY DETAILS

DEMO DETAILS

Book a demo

SoupedUp Catering Software supports the catering management of your care facility (care home) to deliver clinically appropriate, nutritious, safe, cost effective, resident focused restaurant-quality food to every resident simultaneously. It mitigates risk while meeting legislative and regulatory compliance.

Utilising the latest web development to ensure your set up costs are minimal, SoupedUp Catering provides the complete dietary and menu management of your residents. SoupedUp Catering allows management to control staff member access to different facilities (care homes), ideal for area or regional managers. The reports minimise administration time, improve efficiency, are iPad/tablet adaptable and ensure kitchens are accreditation and audit ready.

COMPANY DETAILS

FACILITY DETAILS

DEMO DETAILS

X CONTACT US