23 Jul Partner Perspective – Coronavirus sparks digital revolution in aged care, with changes likely to stay
The COVID-19 pandemic has served as a catalyst for aged care facilities that were previously reluctant to take the first steps on their journey to become fully digital, encouraging them to embrace technology and allowing them to transform the care they provide—and this is likely to remain.
In particular, there has been a surge in aged care facilities adopting mobile digital care monitoring systems to record and track care, as well as options for supporting social connections remotely.
SoupedUp Partner, Person Centred Software, has documented a 30 percent increase in enquiries and implementations of their software, which allows residential aged care facilities to digitally plan, record and monitor the care of residents, since the onset of coronavirus in March.
Adapting to overcome current challenges
Person Centred Software was quick to develop their Mobile Care Monitoring software in response to the coronavirus outbreak.
Updates included the addition of a function to their Care App, which allows staff to evidence any symptoms of coronavirus with the tap of a finger, while simultaneously alerting the facility manager.
A new reporting tool shows organisations a summary of staff and residents and their current coronavirus status, while an icon-based system flags residents who are believed to be demonstrating symptoms, alerting carers to the need for extra precautions.
During the pandemic, Person Centred Software also implemented a ‘Relatives Gateway’ campaign, making the gateway – which acts as a secure portal for residents and their relatives to share messages and photos digitally – available to all aged care facilities free-of-charge for a period of three months.
Further innovating to meet the changing needs of the aged care community, Person Centred Software also added a video link feature to the platform, enabling residents to have important face-to-face time with their loved ones if unable to visit in person.
Tammy Sherwood, Chief Executive Officer of Person Centred Software Australia said: “The beauty of our software is that the roadmap to its development can be flexible. Our direction is guided by the changing environment we find ourselves in and the needs of the consumer now, not what they needed six months, a year or even two years ago – whether that be because of new standards or an unexpected global pandemic.”
“We have found that the pandemic has served as a catalyst for aged care facilities that were previously reluctant to take the first steps on their journey to become fully digital, encouraging them to embrace technology and allowing them to transform the care they provide,” Tammy concludes.
Person Centred Software officially launched in Australia in May 2018 and is currently being used by 62 aged care facilities across the country with further plans for growth.
Easily and remotely implemented, subscription to the digital care system, Mobile Care Monitoring, includes a dedicated support team providing the means and assistance needed to guide each facility through the implementation process.
For more information visit www.personcentredsoftware.com.au/